How do I know if I have a faulty water meter?
We encourage our customers to understand how their water meter works. Customers can perform a simple meter calibration test to see if the meter is recording the correct amount of water usage. Fill a bucket with 10 gallons of water and take another reading on your water meter and the difference from the first reading and the reading after you fill the bucket should be 10 gallons. Faulty meters will give zero readings. If the meter is not registering a reading for 3 months the Utility Department will request to have the faulty water meter changed out.

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1. Where are you located?
2. What are your hours?
3. What is needed to open an account?
4. Is a deposit required?
5. How do I get my Deposit back?
6. Will my water be turned on the same day?
7. What are your water / sewer rates?
8. What if we need to contact Utilities after regular business hours?
9. My sewer is backing up, what do I do?
10. I have no water...
11. I don't think you are reading my meter...
12. I don't ever see the meter reader looking at my meter and there is dirt and water over the meter dial, there is no way they can get readings from this meter...
13. My neighbor’s water bill is less than mi ne and we use the same amount of water...
14. How do I know if I have a faulty water meter?
15. Why does my water taste or smell funny?