Establishing a Water / Sewer Account
To establish a residential or commercial account you need to visit our Utility Customer Service Office located at 327 North Ashley St. Cash, check, money orders, or credit / debit cards are accepted to establish service and pay utility bills. All accounts will be activated on the same day as application if you sign for services before 3 p.m.
A lease agreement or closing documents with correct service location and customer name is needed to confirm correct address
A refundable $50 deposit, active military waiver or letter of credit from a previous water company
Correct service address as assigned by the City of Valdosta addressing office
Lot and parcel number
Our receipt of paid capacity fees will allow contractors to obtain a building permit
Water and sewer capacity fees
A separate irrigation meter may be purchased to supply water only for those accounts that have a water / sewer meter for household use and would like to have a separate water meter for irrigation.